Membership Luncheon:

Description

About the Session
Every small business has a leaky bucket: customers and money slipping out through holes the owner never sees. In this hands-on session, we will investigate yours live, on the spot, and you will watch simple tools plug the leaks in minutes. No tech background, no jargon, nothing to buy. Just bring your phone and a little curiosity.
What Attendees Walk Away With
• How to become the business that shows up when a customer goes looking for what you do, even if you have never touched it before.
• A simple way to follow up with every customer automatically, so you stop losing the ones you already worked to earn.
• A quiet trick that turns any meeting or call into your notes, your to-do list, and your follow up email, in under a minute.
Who It Is For
Micro and small business owners who are busy, stretched thin, and want practical wins they can use right away, not theory. 
About the Speaker
Annette Washington is the founder of IYBS Local and AG Washington Web. She helps independent business owners turn scattered marketing, websites, and follow-up into clear systems they can actually use. Her work is shaped by 30-plus years in business operations, military service, and a practical teaching style that makes technology less overwhelming.